Shipping & Payments

 Shipping details

You will receive a tracking number from TNT to monitor your parcel.

The shipment will be done under DDP (Delivery Duty Paid) incoterms (i.e) : custom duties will be paid by us (nothing will be charged on your side from TNT).

You will just pay the VAT amount (i.e. 20% of total value of goods paid directly to the TNT delivery man).  


Payment methods

BC Controller allows the use of the following payment methods:

  • credit cards (including Visa, Mastercard, AMEX)
  • Bank transfer
  • On delivery (intended only for orders placed in Italy, with additional fee of 5 Euros)
  • PayPal

P.S. In the shipping box is included and the receipt for practical reasons related to the warranty service we recommend the customer to take a photo / scan, since the latter is necessary for the performance of warranty service.

Shipments: possible destinations

National shipping, international are planned and (in the latter case as a result of the check-out purchase on the site, you can monitor the transportation costs include those related to customs clearance).

Shipments: transport costs, delivery times and advanced services for shipment tracking

If you are not UK resident customer, don't worry, please visit our Websites:

If you are EU resident from the above Websites, all our products will be shipped directly from our factory based in Milan.

The following are the characteristics of the shipping and delivery of BC Battery Controller:

  • The shipping costs amount to 19.95 Euros for orders less than 74.99 Euros.
  • The shipping costs amount to 12.95 Euros for orders over than 75 Euros.
  • Couriers do not deliver by appointment (it is advisable to indicate an address where there is a guarantee of availability)
  • Widespread delivery network (offered by our partner TNT)
  • Fast delivery (made by express courier within 24 / 48h from receipt of the order in the case of national shipment, within 72h in the case of international shipment)
  • Possibility of tracking and monitoring the order by the customer (by receiving the waybill number and the link via email and SMS by the end of the working day within which the order was processed)

Delivery to the street level

  • If the courier does not find the customer, he usually releases a notice ticket and makes another attempt the next day. If even this attempt is unsuccessful, the shipment will go into storage.
  • Couriers do not deliver by appointment (it is advisable to indicate an address where there is a guarantee of availability)

Electronic invoicing:

We advise our customers of the online store that, if requested at the time of the order, the electronic invoice will be issued within 14 days from the date of purchase.

Shipping times for credit card payment:

We inform our kind customers that, due to a delay of the IT system in the notification of payment, the shipment may be slightly delayed (maximum 48h).

We apologize for the inconvenience this may cause and are working to resolve the problem and further increase the efficiency of our delivery service.


Returned goods

You can make your free return within 10 days with TNT courier. The collection of the return package will be organized by BC Battery Controller and the full amount will be refunded except for any transaction costs that will be incurred by the customer.